Customer Comments
Further to Jonathan's recent testimonial regarding our purchase of Femme Fatale, I am writing to add my thanks to you both. Jonathan very succinctly summed up the excellent service from day one that you both provided and I completely agree with everything he said! During the latter stages of the procedure (the Saturday the deal was confirmed), Jonathan. Mary, myself and Rosemary were all together and the conversations that took place were on loud speaker. Rosemary, who obviously hasn't met you yet was impressed with the measured answers and advice that you responded with to all of the questions and comments raised. It felt as though you were really working hard on our behalf to secure a fair and comprehensive sale. In our time we have had to deal with many 'salespeople', and not once did we feel you were anything other than completely professional, transparent and honest with us. That means a lot. We are looking forward to the next stage of the journey to bring Femme Fatale down to Dartmouth. As Jonathan said, we also would not hesitate in recommending your services. With kind regards.
- Chris and Rosemary (September, 2020) | Boatshed Essex
Thank you so much for helping us complete the purchase of our new boat. I must say the professionalism and customer care you have shown us from start to finish of the purchase process has been exemplary in every respect. The process started with a call between us where you gave a very honest opinion of the condition of the boat and enabled me to make a rapid decision to come and view. As you know, we came a long way to view the boat and you gave us undivided attention throughout the viewing and professionally facilitated both sides getting to an agreed offer price subject to survey before we left. This meant a lot to us as we were then sure we had secured a potential deal and our trip was worthwhile. More importantly, we never felt there was any ‘game playing’ and whilst you were acting for the vendor, you were also very fair indeed to us. Following the viewing, you then were very supportive in getting the survey organised and completed and furthermore, you went the extra mile in helping us with some further queries post survey, which without your help we would have found very difficult to complete from such a distance. This was excellent service as you both were so willing to help with all of our questions and queries. Even now, when the sale is complete, you are both still helping us in the most professional and helpful way to facilitate getting the boat down to its new mooring in Devon. I can not recommend Boatshed Essex highly enough to anyone who is thinking of using their extremely professional services. Chris and Jayne, you have done us proud. Many thanks.
- Buyers (September, 2020) | Boatshed Essex
Thank you both very much for the successful sale of our boat, of which we feel was carried out by yourselves in a completely professional, diplomatic, and friendly way. We realised through the sale process that nothing was too much trouble for you both and you were willing to help us with anything we asked of you, once again many thanks.
- Paul and Linda (September, 2020) | Boatshed Essex
Just to say thank you for the help and advice we received when purchasing our new boat through Chris and Jayne. I thoroughly recommend them.
- Roger and Linda (September, 2020) | Boatshed Essex
Thank you for helping us secure a beautiful boat to cruise in. Your helpfulness and dedication is a rarity in this world, you didn't just offer your help before the purchase but also after by answering my questions and doing everything you could to help us settle in. I would not think twice about doing business with you again and will recommend your business. Special thanks to Jayne from my husband and I.
- Buyer (September, 2020) | Boatshed Essex
Thank you for selling our boat. You were hard to get hold of on the phone sometimes but you were probably with other clients. Anyway, the service from you Jayne and Chris was brilliant and would definitely recommend you to others selling (keep up the service very professional). Thanks again, stay safe. Hopefully will see you soon, all the best.
- Ray and Sadie (September, 2020) | Boatshed Essex
In our dealings with Jayne and Chris, we found them both most helpful. The whole process proceeded smoothly and efficiently. They answered all questions promptly. We would recommend them to anyone wishing to sell or buy a boat.
- Derek and Olga, M (September, 2020) | Boatshed Essex
Just wanted to say a big thanks to Boatshed, for their support in selling my boat and buying one from them as well, I found them very professional making sure all the paperwork was in order, taking all the stress out when buying and selling boats. Also a big thanks to Tim at Brighton Boatshed for making this happen, I wish him all the best in the future.
- Gary, June 2022 | Boatshed Brighton
I can not thank boatshed enough Sam is very professional viewing the boat i brought was so easy with Sam's help and she made it so easy to complete my purchase nothing was to much trouble as I live 3 hrs away her help in organising things I could not do from afar I would not hesitate in using boatshed again thankyou Sam keith fuller
- Keith. April 2022 | Boatshed Portsmouth
From our initial enquiry to the completion of the sale the whole process has been handled professionally and efficiently. Samantha has substantial knowledge of boats and the boating industry. Her experience has enabled us to sell our boat quickly and with minimum effort from ourselves.
- Ron. May 2022 | Boatshed Portsmouth
The whole experience was very calm, patient and reassuring. I had no concerns as we passed through the sales process in the capable hands of Samantha Cassell. I was given good advise and guidance. It was really appreciated!!!
- Barry. May 2022 | Boatshed Portsmouth
Sam and Rachel made the process of selling my boat very straightforward and painless. All round a good experience.
- Jim. April 2022 | Boatshed Portsmouth
Sam could not have been more helpful when selling our sailing boat. Extremely knowledgeable and certainly knows her market. Did everything she said she would and more. Managed the process from start to completion. Would not hesitate to recommend Sam and Boatshed
- Tony. May 2022 | Boatshed Portsmouth
I recently put my boat for sale with Samantha Cassel of Boatshed. From setting a price, preparing and advertising the boat I was well advised and given a very professional service. The boat was under offer and sold very quickly and again I received an excellent service from both Samantha and the Head Office. I would have no qualms about recommending Samantha and Boatshed to either a buyer or a seller. Excellent service, thank you.
- Mike. June 2022 | Boatshed Portsmouth
Thank you, Chris, Jayne, a pleasure, and very efficient, I will highly recommend. Thank you Jayne and Chris, boats normally take quite a while to sell, but mine was on your Boatshed website for no-longer than a month, you were constantly updating me, which I found reassuring. Now I know how you work, I wouldn't hesitate to use you again, thanks again.
- Ian C (August, 2020) | Boatshed Essex
Owning our very own yacht was a dream for many years with my late father, but a hugely daunting task when it came to choosing the right one. Tim was so helpful with all my questions, before we even went to see the yacht. He was quick to answer and keen to assist us in any way possible. Dan was there to help us with the viewing. Beaming with friendliness and charm, he was enthusiastic and knowledgeable, ensuring that we checked the yacht over thoroughly. Keeping her where she’s berthed, we now consider Dan a friend and neighbour!
- R, June 2022 | Boatshed Brighton
I appreciated you sorting the pictures, viewings and finding a buyer for my boat and it was great to meet you!
- Tammy Whittaker - June 2022 | Boatshed Torbay
Hi Jason Cracking advert and videos, very professional.
- Iain White-Duncan - June 2022 | Boatshed Torbay
Jason-I am blown away ! What you have done is ,and it’s the best word to describe what you have achieved is…. A work of art ! Thank you, I am so impressed.
- John Green - June 2022. | Boatshed Torbay
"Boatshed Torbay provided a service that was even better than I had originally hoped for. From going online to the sale of my boat was an extraordinarily fast affair , partly due to Jason’s professional capabilities."
- Neil Eckhart - 28/05/2022 | Boatshed Torbay